The works you see are sourced from reputed galleries and individual sellers. All works will come with an authenticity certificate from the gallery and/or artist for your peace of mind. You can request the details of the paintings before you make the final payment.

All purchases are final. We will accept returned goods only when they are being processed for a refund due to shipping or handling damage. If a painting has been damaged during shipping please contact us at art@jvfinancial.com and we will process your case as expeditiously as possible. In the unlikely event of your receiving a damaged product, please do the following :  

1. Make note of the damage on the courier's copy of the airway bill, and a copy of the airway bill, which you retain.
2. Also, appropriate remarks should be made on the delivery sheet (applicable) of the courier personnel making the delivery.
3. Please notify us directly within five days of receipt of the painting if there is damage along with the details of the damage.
4. Also send us images of the work with close ups of the damaged portion(s)

1. Your purchase will be considered delivered once the relevant documents for self clearance are handed over by our logistics carriers to you/your appointed agent.
2. The Seller is not responsible for the storage or damages to the painting(s) after the hand over of documents to you/your appointed broker and pending customs clearance.
3. The Seller not responsible for any delays caused during customs clearnace.
4. The Seller will not be liable for the condition of your purchase once they reach you after custom clearance.